What our Customers Say

A customers point of view
An honest appraisal

At James Raynor, we ask you for your opinions about our service as it really matters to us. A happy customer is a loyal customer. This is just a small selection of some of the comments our customers have made about us. If you would like to add your own comments please email them to us at: protection@jamesraynor.com

Mr M.S
Kent

As I am Self Employed, I don't get too much time to myself, especially to fill out the paperwork of my Re-Mortgage. James Raynor did all of it, and told me what I'd need to bring along to the appointment. It took no more than an hour, and a few weeks later my Mortgage Offer came through in the post. It couldn't really have been any easier for me. Thanks, until next time.

Mr R.O
London

I needed to beat my current lenders rate which I had just been offered. Not only did James Raynor beat the rate, but they also lowered the set up costs, and I didn't have to pay a penny to swap to my new lender. All this and it was sorted quickly and painlessly. I wouldn't go anywhere else, a fantastic service!

Mr B.C
Ireland

I had my application turned down by my Bank as I had some credit issues froma few years ago. I had been recommended to James Raynor from a good family friend, so decided to try the Company. The service was friendly, and the staff were always very helpful and courteous. I finally got the Mortgage after about three and a half weeks, and can honestly say my life has been saved. Well at least my relationship. Thanks a million to all at James Raynor, and keep up the good work!

Miss K.O
London

After seeing another Mortgage Broker, and thinking the charges being asked were a bit OTT, I called James Raynor after a family member had recommended the Company. I saved many hundreds in fee's and got a Mortgage at a better rate than I had previously expected to receive. The service was first rate, and everything was handled very professionally. I have no hestiation whatsoever in recommending this company to anyone.

Mr P.M
Kent

James sent me paperwork in the post as I couldn't make the visit to his office due to working around the clock. He labeled everything clearly and made it idiot proof for me. Top guy and got me a great tracker rate which hopefully will pay off when rates fall in the near future. Nice and easy, as it should be.

Mrs T.T
Northampton

My application was arranged over the phone. It took about 30 minutes and I just checked through the application that was sent to me and signed and returned it. I didn't even have to go outside but for posting the thing back! Great service.

Disclaimer

James Raynor is Authorised and Reulated by the FSA (463141). You may be charged a fee for the processing of your application and this fee and we estimate that this fee will be £195. Your Home is at risk if you do not keep up the repayments of a Mortgage or any other loan secured against it.